Privacy policy

We collect your personal information such as your name, address and phone number when you place an order with us. That information will be handled for purposes of managing your online account, sending information about our services, delivering orders and analyzing your client profile. Said analysis is made based on your consumer history and your browsing data, so as to create conditions to improve your shopping experience, in addition to optimizing Carui product range. Based on this analysis, Carui may send you offers, discounts or benefits, generic or targeted, and other information that might interest you. In any case, these offers, discounts or benefits may be granted automatically. Should you provide your tax identification number or your birth date, this data shall only be handled to issue invoices and improve the above mentioned client profile analysis, respectively.

If you accept, Carui will send you informative communication, newsletters, information about events and offers, discounts or benefits, both generic and targeted, by text message and/or email. If at whatever moment you would like to stop receiving these emails, you can do so by accessing your personal settings on your online account or send us an email to info@caruiatelier.com.

The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

At any given moment, you have the ability to cancel this account by sending us an email at info@caruiatelier.com. Carui will delete your account’s data 5 years after your last purchase at www.caruiatelier.com, except transaction data, which Carui is legally bound to keep for 10 years. Should you wish to cancel your account, Carui commits to deleting your personal data within 1 month from the date of request.

As a rule, the data subject has the following rights with regards to data protection: to access, rectify, delete, limit, transfer and oppose their data and the right to not be subject to automated decisions. The right to access and rectify data can be exercised through the settings in your personal account. To exercise any of the other rights, please contact Carui using the following email address: info@caruiatelier.com and we will proceed to carefully analyse requests, assessing your legitimacy and ownership, committing to responding in a timely manner. If necessary, the data subject can make a complaint to the Information Commissioner’s Office in his country.

The right to access and rectify data can be exercised through the settings in your personal account.

Carui will proceed to carefully analyze requests, assessing your legitimacy and ownership, committing to responding in a timely manner.

If necessary, the data subject can make a complaint to the National Commission of Data Protection (CNPD).

The company responsible for handling your personal data is Maria João Barbosa, with registered offices at Rua de Gondarém, 475, 4º andar, under Portuguese TIN 247183717.

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